The decision to let someone else care for your loved one is not easy, so we’ve provided some basic questions with answers to help ease your decision. If you need more questions answered or the answers given aren’t enough, feel free to contact our office via phone or email. We will be glad
to answer any concerns that you may have about your family situation.

Is your Home Care business licensed?

Yes, we are licensed as a Home Care Agency through the Department of Health in the state of North Carolina.

Is your Home Care business licensed?

Our main area is in the Hickory and Morganton in North Carolina area, but we can provide care state wide.

How Do I get started?

You can submit an online request to Golden Sun Home Care or call our office. We will work with your physician to develop a plan of care that is
tailored for your loved one’s needs and expectations.

Who can receive Home Care services?

Most of our clients are seniors who need assistance in various situations. With that being said, anyone who needs to recuperate in the comfort of
their own home.

Are caregivers insured and bonded?

Yes, caregivers are bonded, licensed and insured. Furthermore, we perform a criminal history background and review their work history to make
sure they are also qualified.

Who pays for Home Care services?

We accept various forms of payment: self-pay, long-term care insurance, private insurance, Medicaid, and VA funding.

What services do you provided?

We provide three main types of care: In-Home care, Home Health care, and other care services as transportation & travel, Home property care,
and legal and financial assistance. Within these categories, there are several specific care services. Be sure to check the “CARE SERVICES” page of
our website for more information.

Can you be reached after hours?

Yes, At Golden Sun Home Care, someone is available to answer the phone 24 hours a day, seven days a week (24/7), including holidays and weekends.

How long do I have to wait to get service?

In many cases, we can provide you service within 24 hours, after sign off.